E-commerce has witnessed a steady growth over the years with more people taking to online platforms and experts predicting the transformation of ecommerce sites into the ultimate retail platform. E-commerce sector has to adapt to the continuous evolution of technology in order to offer the best customer experience.
IoT has grown as global players in technology with multiple industrial technologies developing dependent on IoT systems. In this session, we discuss the ways in which e-commerce benefits from IoT.
IoT plays a crucial role in the operations of tracking inventory, making the process easier than ever before. RFID tags and IoT sensors streamlines the entire flow of inventory, facilitating real time inventory tracking.
IoT solutions eliminate the need of human intervention to store information like manufacturer’s details, product type, expiry date etc as automated systems handle all of these tasks. Out-of-stock products increase the chances for customer dissatisfaction and maintaining smart shelves makes significant contributions to reducing the possibility. IoT systems keep track of the number of sold products and automatically place orders once the reorder level is reached.
IoT products ensure the efficient management of warehouse operations by optimizing inventory in stock and eliminating over stock items. Perishable stock in the warehouse requires failsafe temperature monitoring which is best achieved using thermal sensors. E-commerce giants use warehouse robots that can move at appreciable speeds and increase the speed of picking and packing process.
Supply Chain Management
Efficacy of managing the supply chain operations is quintessential in the successful working of e-commerce operations. As IoT is the ideal tool to track the movement of goods from the place of production to the point of delivery, it ensures that the flow of goods is smooth.
Using GPS technology and RFID, the complete information about the items in transit including location, temperature etc can be obtained, making it easy to regulate the speed of transporting the goods as well the route. The arrival times of the goods can be predicted clearly with IoT technology, thereby avoiding the chances of losing shipments and misplacing.
Personalization is the key to offering the best consumer experience and IoT systems help ecommerce stores to identify what is on trend in social media and offer appropriate product choices to the customers. By analyzing the browsing data of the customers IoT can identify the shopping patterns of individuals and target them better.
Keeping updated about technological advances is the key to the success and stability of businesses and businesses operating in the online platform should especially keep track of the technological trends. IoT assists the operations of ecommerce sites, making hectic tasks simple.